F A Q S | Uplevel Redesign

What services do you offer?

My signature Wardrobe Wake Up transforms your relationship with your closet using what you already own. I also offer seasonal refreshes, preloved shopping guidance, and complete transformation packages. See my SERVICES page for full details.
What should I expect during a Wardrobe Wake Up?

We'll spend 4 hours together going through every piece in your closet. I'll help you identify what fits, flatters, and aligns with your lifestyle, teach you styling techniques, create new outfit combinations, and organize everything in a way that makes sense for you. You'll leave with photos of new looks and an intentional shopping list for any missing pieces.
What if I'm embarrassed about my closet?

I've seen it all, and there's zero judgment here! My job is to help you love your wardrobe again, no matter what state it's in. Every closet tells a story, and I'm here to help you write the next chapter.
Do you offer a free consultation?

I do offer a free 15 minute phone call to determine if my services are a good fit for your needs. You can schedule this yourself through the BOOK ONLINE tab. If these time slots do not fit with your schedule, please shoot me a message through the CONTACT tab.
How much do services cost?

The Wardrobe Wake Up starts at $475 and my All-In transformation package is $850. Every service includes a free consultation, donation haul-away, and follow-up support. Please see SERVICES tab for more details.
What is your service area?

Chicago's Western Suburbs - primarily Batavia, Geneva, and St. Charles All services include travel to client's home and shopping within 15 miles of Rte. 25 and Fabyan Pkway (Batavia/Geneva border). *Additional miles will be billed as time @ $30/hr
How many hours is an intentional thrift shopping add on?

Typically 2 hours total for shopping and try ons.
Do you take a commission on my purchases?

Never! I don't mark up prices or take kickbacks. My goal is to help you shop intentionally and affordably - taking commissions would go against my mission.
What if I have questions after we meet?

30 minutes of text and email is included with a Wardrobe Wake Up and then billed at an hourly rate of $50/hr if we are continuing styling conversation. ALL IN includes unlimited text and email throughout the entire process.
What is the best way to reach you?

Email or Instagram DM. Calls must be scheduled. Clients have access to direct texting.
Can I shop with you?

Absolutely! I have been thrifting for 30 years and am passionate about sharing the ins and outs and my methods and process. The more you know! (It is not mandatory if you are unavailable or dislike shopping)
What are your favorite local consignment shops?

Jane Pabon Boutique Paula's Couture Consignment Always in Style Consignment https://www.aisgeneva.com
What forms of payment do you accept?

Check and cash - no transaction fee Venmo - a transaction fee of 1.9% + $0.10 will be added (ex. $100 = $102)